Refund policy

Our Return Policy

We want you and your dog to be completely satisfied with your Nobbl purchase. If you're not happy with your order, we offer easy returns within 14 days of delivery.

Return Requirements

  • Items must be returned within 14 days of delivery
  • Products must be in original condition
  • Original packaging preferred but not required
  • Proof of purchase required
  • Final sale items cannot be returned or exchanged

How to Return

  1. Contact us at enquiries@nobbl.co.uk
  2. We'll provide a return authorisation and instructions
  3. Package your item securely
  4. Send using our prepaid return label

Refund Process

Once we receive your returned item, we'll process your refund within 5-7 business days. Refunds are issued to the original payment method.

Exchanges

We're happy to exchange items for different products. Contact us to arrange an exchange, and we'll guide you through the process.